Privacy Policy for BookMyTirth

At BookMyTirth, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services. By using BookMyTirth’s services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information from you in order to provide our services effectively. The types of data we collect include:

1.1 Personal Information

  • Name, email address, phone number, and postal address when you book a trip or fill out forms on our website.
  • Payment details (credit/debit card information, bank account details) required for processing bookings.
  • Identification documents (passport, visa details) for international trips, if necessary.

1.2 Automatically Collected Information

  • Browsing information: When you visit our website, we collect data such as IP addresses, browser type, device information, and browsing habits using cookies or similar tracking technologies.
  • Location data: We may collect your location information based on your device’s settings to provide location-based services, such as recommendations for nearby pilgrimages.

1.3 Information from Third Parties

  • Booking partners: If you book through third-party travel platforms or affiliates, we may receive your information from them.

2. How We Use Your Information

We use your personal data to enhance your experience and ensure efficient service delivery. Specifically, we use your information for:

2.1 Service Provision

  • Booking confirmation and trip management: To facilitate your travel bookings, send confirmation details, and manage your itineraries.
  • Customer support: To respond to your inquiries and provide support during your travel planning and trip.

2.2 Marketing & Communication

  • Marketing emails: With your consent, we may send you promotional emails about special offers, upcoming pilgrimages, and travel guides. You can opt out at any time.
  • Feedback requests: We may contact you for feedback about our services to improve our offerings.

2.3 Legal and Security Purposes

  • Fraud prevention: We use your data to detect and prevent fraud or illegal activities.
  • Compliance: To comply with legal obligations, such as retaining booking records and ensuring customer identity for international travel.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data with trusted third parties under the following circumstances:

3.1 Service Providers

We share your data with third-party service providers who assist in delivering our services, such as:

  • Payment processors: To handle secure online payments.
  • Travel partners: Hotels, airlines, and transport providers that form part of your pilgrimage package.

3.2 Legal Requirements

We may disclose your personal information when required by law or to protect our legal rights.

4. Security of Your Data

We take data protection seriously and implement reasonable security measures to protect your personal information. These include:

  • Encryption: All sensitive information (such as payment data) is encrypted during transmission using SSL (Secure Socket Layer) technology.
  • Access control: Only authorized personnel have access to personal information, and they are bound by confidentiality agreements.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies allow us to:

  • Analyze website traffic: Understand how users interact with our site, enabling us to improve its design and functionality.
  • Personalize your experience: Deliver content and offers tailored to your preferences.

You can manage your cookie preferences through your browser settings, but disabling cookies may limit certain functionalities on our website.

6. Your Rights

You have the following rights regarding your personal data:

6.1 Access and Correction

You have the right to access the personal information we hold about you and request corrections if needed.

6.2 Data Deletion

You can request the deletion of your personal information unless it is required for legal or business purposes.

6.3 Opt-Out of Marketing

You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

6.4 Data Portability

You may request a copy of your personal data in a structured, machine-readable format.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., affiliate partners or external booking platforms). We are not responsible for the privacy practices of these sites. Please review their privacy policies separately.

8. Children’s Privacy

BookMyTirth services are not intended for children under the age of 18. We do not knowingly collect personal information from minors without verifiable parental consent. If we discover that we have unintentionally collected such data, we will take steps to delete it promptly.

9. International Data Transfers

If you are an international customer, your personal information may be transferred to and processed in countries where our servers or service providers are located. We ensure that adequate safeguards are in place to protect your data in accordance with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review the policy periodically.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us:

  • Email: privacy@bookmytirth.com
  • Phone: +91 91700 03765
  • Mailing Address: BookMyTirth, THird Floor, GRGP mall Tatmil Kanpur 208 004

By using BookMyTirth’s services, you consent to this Privacy Policy and the collection, use, and sharing of your information as described. Thank you for trusting us with your personal data and for choosing BookMyTirth for your spiritual travel needs.

This privacy policy will help ensure transparency, compliance with privacy regulations, and the protection of customer data.